Privacy Policy

This page is provided in English. In the event of any conflict, the English version prevails.

Last Updated: October 25, 2025

MINDLINK TEC LTD ("we," "us," or "our") operates MICA, an AI-powered computer operating system tool. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We value your privacy and are committed to protecting your personal information. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We may collect information about you in various ways when you use our Service:

Personal Data

When using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

  • Email address
  • First name and last name
  • Usage data and analytics

Usage Data

We may also collect information about how you access and use the Service ("Usage Data"). This Usage Data may include:

  • Type of operations performed using MICA
  • Files processed and managed through the platform
  • Battery usage patterns and consumption
  • Device information, including type of device and operating system
  • Information collected through cookies and similar technologies

Technical Data

We may collect technical information about your interactions with MICA, including:

  • Natural language commands and queries
  • File types and operations performed
  • AI-generated content and responses
  • System performance metrics
  • Network connection information

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To manage your account and battery usage
  • To provide customer support and respond to inquiries
  • To improve and optimize our Service
  • To detect, prevent, and address technical issues
  • To create aggregated statistical data for business purposes
  • To comply with legal obligations

3. Data Processing and AI Operations

When you use MICA, your input and file data may be processed by our AI systems to provide the requested services. We take the following measures to protect your data:

  • Data is processed securely with appropriate safeguards
  • AI operations are performed with privacy considerations
  • We implement technical and organizational measures to ensure data protection
  • Your files and data are temporarily stored during processing and deleted according to our retention policies

4. Sharing Your Information

We may share your information in the following situations:

  • With service providers who assist us in operating our Service, conducting business, or providing services to you
  • For compliance with legal obligations or to protect our rights
  • With your consent or at your direction
  • In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization processes
  • Regular security assessments and updates
  • Access controls and monitoring
  • Data backup and recovery procedures

6. International Transfer

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your privacy rights are protected in accordance with this Privacy Policy.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with our legal obligations. Specific retention periods depend on the type of information and the purpose for which it was collected.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to rectify inaccurate personal information
  • Right to erasure of your personal information
  • Right to restrict processing of your personal information
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

MINDLINK TEC LTD

Address: 50 Princes Street, Ipswich, Suffolk, United Kingdom, IP1 1RJ

Email: service@mindlink.tools

Mica

Local AI for smarter Spreadsheets. Automate Excel workflows using natural language.

Contact

Email: service@mindlink.tools

Company: MINDLINK TEC LTD

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